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Feedback Collection
Automated post-support feedback collection via WhatsApp. CSAT surveys, NPS scores, and detailed feedback to improve customer experience continuously.
Available in:Dubai|Abu Dhabi|Sharjah|Ajman|Ras Al Khaimah|Saudi Arabia|Qatar|Kuwait|Bahrain|Oman
WHY CHOOSE US
Benefits of Our Feedback Collection
We deliver exceptional quality with attention to detail, ensuring your project exceeds expectations.
- High response rates
- CSAT tracking
- NPS measurement
- Agent performance
- Trend analysis
- Action triggers
OUR PROCESS
How We Work
1
Design
Create survey questions
2
Trigger
Set up auto-send rules
3
Collect
Gather responses
4
Analyze
Dashboard and reports
INVESTMENT
Feedback Collection Pricing
Starting From
AED 1,500
Package Includes:
- Survey design
- Auto-triggers
- Dashboard
- Monthly reports
FAQ
Frequently Asked Questions
When are surveys sent?
Automatically after ticket resolution or conversation close.
What's typical response rate?
60-80% via WhatsApp vs 10-20% via email surveys.
Can I act on negative feedback?
Yes, instant alerts for low scores trigger follow-up workflows.
Ready to Start Your Feedback Collection Project?
Get in touch today for a free consultation and quote.